FAQ’s

1How long is a physiotherapy treatment session?
Each session will normally last 40 minutes.
2How many treatment sessions will I need?
There is no fixed course of treatment. Your needs will be assessed and discussed with you at the initial assessment.
3Will I receive treatment at my first session?
It is very important to draw out a detailed history and carry out a physical assessment at your first visit, in order to devise a treatment plan. Unless your condition is very complicated, there is usually time for treatment and advice during the first session.
4What do I need to wear?
Ideally the therapist needs to examine the affected area, so you should wear clothing that is both suitable and comfortable, that can be removed if necessary. Your modesty will be respected at all times.
5Do you treat patients of all ages?
Yes, patients of all ages are able to receive treatment.
6How can I pay for my physiotherapy treatment?
We accept cash, cheques and all major credit/debit cards (including American Express).
7Do I need a referral from my GP?
No, if you are a private paying customer, you may call and book an appointment directly. However, some insurance companies will insist on a GP referral, but you should check the terms and conditions of your policy.
8Do I need to pay extra for certain treatments or products i.e. acupuncture or lumbar supports?
There is no extra charge for treatments such as acupuncture; the choice of treatment will be discussed between the therapist and patient but is included in the price of your session. However, if you require a product that may need ordering, there will be a charge depending on the cost of the product.
9What qualifications does the physiotherapist have?
Louis Jones is chartered, and is registered with the Chartered Society of Physiotherapy (CSP), the Health Professions Council (HPC), the Organisation for Chartered Physiotherapists in Private Practice (OCPPP, also known as Physio First), and the Acupuncture Association of Private Physiotherapists (AACP).

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